Generally, I'm not a fan of retail shopping these days - although I can spend hours at garage sales and thrift stores, I really dread heading to a retail store. Everyone else can have the malls - give me a great website, and I'm happy to avoid the crowds, lines, and general irritation of in-person retail shopping. My new favorite on-line store? www.build.com It's an on-line superstore for almost anything related to building and home improvement. Rob found this site while researching and the timing couldn't have been more perfect. The prices are, in many cases, the lowest available. I was a bit leery of purchasing a large item like a Jacuzzi with a large pricetag online - so many things could go wrong and if it had to be shipped back, I could only imagine what horrible red tape would be involved. However, one phone call to the Build.com customer service center and I was completely comfortable placing the order and the price was unbeatable. The customer service was, hands down, some of the best ever (thanks, Joel) and the person who helps you initially becomes your contact forever - s/he provides his/her direct email address for follow-up questions (and I had some AND he answered... promptly!). The price was too good to pass up - low to begin with, a sale on top of that, and free shipping - and the customer support was incredible. I would definitely buy from the site again and I already have some future Glenlochan purchases earmarked.
The Jacuzzi arrived a short 2 weeks after placing the order:
Rob quickly had the frame built for the tub:
Now we have to select and purchase the tile so Rob can tile the top of the frame and get the tub set. At the same time, Rob was working on a few other bathrooms items. The other new tub for the guest bath also arrived:
And. Rob's been getting the shower beds ready in the two bathrooms that will have separate stand-up showers:
We've also selected the tub and shower hardware and toilets for the bathrooms. It's pretty unbelievable how much one could spend on a toilet - not a fancy one with bells, whistles, heated seat, nope, just your normal everyday toilet that does nothing more than flush. Needless to say, we did not go with top of the line toilets, but the ones we selected will still be a huge improvement over the cold hard, and did I say, gross, seat of the porto-o-potty currently servicing the project!